Essential IT Skills (EITS)

Introduction to Essential IT Skills

This course is a combination of tutor-led instruction and online learning

Who is it for?

New users to computers (using either Windows XP or Windows v7 and Microsoft 2003 or 2010)

How long does it last?

2 hours


By the end of this course you will be able to:

  • Log into and use the ‘IT Skills Pathway E-Learning IT Essentials’ software (NHS Elite)
  • Create an Internet website Favourite or Bookmark
  • Identify further topics for learning using the ‘IT Skills Pathway’ software

Available Course Content

    • Mouse Skills
    • Keyboard Skills
    • Switching On and Off
    • Using Windows
    • Working with Applications
    • File Management
    • Web Skills
    • E-mail Skills
    • Word Processing
    • Working Safely
    • Diagnostic and Post-Course Assessments

Training Dates

Cavell Centre, Peterborough:

  • Friday 23 March 2018 – 09.30 to 11.30
  • Wednesday 16 May 2018 – 09.30 to 11.30

Healthy Living Centre, Peterborough:

  • Wednesday 25 April 2018 – 10.00 to 12.00
  • Friday 22 June 2018 – 09.30 to 11.30

Kingfisher House, Huntingdon:

  • Friday 6 April 2018 – 10.00 to 12.00
  • Tuesday 1 May 2018 – 10.00 to 12.00
  • Thursday 21 June 2018 – 10.00 to 12.00

Block 13, Quiet Room, Ida Darwin, Cambridge:

  • Further dates are available on request

If there are no dates in your area and you are interested in attending this course, please send your enquiry to Serco Training Administration to register your interest.

For for more information or to request a booking, please complete the Online Booking Request
or Contact Training Administration on 0800 0181 990, option 1 and quote course code EITS

External websites & Learning Portal information

Access the NEW Learning Portal here! (please use your ‘local’ Internet Explorer browser and not Citrix Internet Explorer)  

For guidance on using the Learning Portal, please see this PDF: Learning Portal Quick Start Guide v1.3 

For guidance on Setting Up a Delegate Password for the Learning Portal, please see this PDF: Setup a Delegate Password Learning Portal v1 0


Essential IT skills (EITS); IT Skills Pathway
Learn more about the ELITE module

IT Skills Pathway and the Knowledge Bank
Discover the IT Skills Pathway and the Knowledge Bank!


Online learning for IT Skills Pathway courses (Windows 7/Office 2010):

  • Essential IT Skills (Entry Level)
  • Excel (Levels 1, 2 and 3)
  • OneNote (Level 2)
  • Outlook (Level 2)
  • PowerPoint (Levels 1 and 2)
  • SharePoint (Level 2)
  • Word (Levels 1, 2 and 3)

New online IT Skills Pathway courses (Windows 10/Office 2013):

  • Digital Literacy for the Workplace (Entry Level) 
  • Digital Skills (Entry Level)
  • Excel for the Workplace
  • Office Essentials for the Workplace
  • Outlook for the Workplace
  • PowerPoint for the Workplace
  • Word for the Workplace

New online learning for other products:

  • LinkedIn
  • Twitter

COMING SOON!! New online learning (Windows 10/Office 2016):

  • Word 2016 (learning now LIVE)
  • PowerPoint 2016 (learning now LIVE)
  • Office Essentials 2016 (learning now LIVE)
  • Excel 2016
  • Outlook 2016

For all IT Skills Pathway e-learning requests and questions, please contact Laura Hanley via

Striving to be the preferred supplier of shared services to the UK Health Sector