Estate Management

Serco ASP maintenance man working

Estate Management

At Serco ASP our specialist Estate and Property Management team offer fully managed estate and property management services delivering high quality solutions that are outstanding value for money.

Managing in excess of 200,000m2 of property, we undertake over 40,000 maintenance tasks each year. We offer a fully managed estate and property management service to NHS organisations and companies within the UK health sector.

Some examples of the estate and property management services we provide to our clients:

  • Since the acquisition of ASP we have transformed building maintenance by adopting more stringent response and resolution targets. This has led to clients experiencing less disruption to their core activities.
  • We commission and manage a range of estate property services helping clients identify and prioritise capital investment decisions together with service development strategies.
  • We  offer a  fully managed ‘interactive’ Estates and Property  information database that underpins a range of  compliance requirements alongside Estate and Property related activity
  • We provide expert advice and support in the proactive management of leases, licences and the regularisation of NHS Property occupation
  • We provide bespoke Fire, Risk and Health & Safety training for our clients’ employees ensuring that they fulfil and maintain their legal obligations.
  • We provide advice and guidance to clients with respect to Fire Safety Law and undertake Fire Risk Assessments with our team of qualified Fire Advisors.
  • We provide advice and support on water management issues such as in the control of Legionella and Pseudomonas bacteria.
  • We provide our clients with expert advice on sustainable development; validate and verify utility invoices; evaluate and project manage energy efficiency projects enabling our clients to operate in a compliant, resource-efficient and sustainable manner. Since April 2007 we have saved our Partners over £750,000 through the close scrutiny of utility invoices.

Our highly trained and motivated team ensure quality and service, remaining focused on our customer experience.  Whether by our use of mobile teams of maintenance engineers, or by the deployment of our property professionals, we are able to respond rapidly to incidents thereby ensuring continuity of your business. Our unique blend of expertise ensures that we are able to deliver quick and seamless transitions for clients and by understanding your business we become an extension of your team.

We provide a comprehensive portfolio of fully managed estate and property management service solutions including:

  • Building Maintenance
  • Strategic Asset Management
  • Property Management
  • Project Management and Minor works
  • Estates related Quality and Compliance advice and support
  • Fire Risk Assessments and Fire Training
  • Health & Safety Advice and Training
  • Environmental consultancy services tailored to the healthcare environment


You can achieve the following benefits when your estate and property management services are delivered effectively:

  • Reduced operating costs
  • Improved working environment
  • Maximising estate utilisation
  • Improved Quality, Compliance and Audit outcomes

Click here to read our Estate Management Case Study on Dereham Hospital

For more information or to find out how your business might benefit from our servicesContact Us

Striving to be the preferred supplier of shared services to the UK Health Sector