Serco ASP manage Enteral Feeds Procurement exercise resulting in an estimated £500,000 of savings for Cambridgeshire

Serco ASP manage Enteral Feeds Procurement exercise resulting in an estimated £500,000 of savings a year in Cambridgeshire

Logo montage of 5 NHS hospital ttusts
The Challenge

To provide a comprehensive, flexible, value for money Enteral feeds service for a diverse group of customers from across Community and Acute Services.  The procurement programme needed to include the provision of the Home Enteral feeding service (products, nursing and delivery) and provision and delivery of enteral feeds and oral nutritional supplements to Community Hospitals and in-patients services within Cambridgeshire.

The Solution

Serco ASP undertook a complex OJEU procurement exercise for the Acute and Community Trusts to ensure flexibility for all stakeholders involved whilst also ensuring an attractive offer to potential providers.  This involved a number of collaborative project meetings to ensure that the customer requirements for each client were detailed within the tender process.

The clients involved were:

  • Cambridge Community Services NHS Trust
  • NHS Peterborough
  • Cambridge University Hospitals NHS Foundations Trust
  • Peterborough and Stamford Hospitals NHS Foundation Trust
  • Hinchingbrooke Health Care NHS Trust
  • Papworth Hospital NHS Foundation Trust


Delivering the Project

Serco ASP led the OJEU Procurement exercise engaging with both acute and community stakeholders to deliver an efficient procurement programme that met the needs for all parties involved to maximise the benefits of collaborative working.

Keys tasks completed within the procurement programme included:

  • Holding a number of supplier open sessions
  • Short listing potential providers using a Pre Qualification exercise
  • Developing a range of service specifications with clients
  • Hosting product testing days
  • Developing a comprehensive set of evaluation criteria
  • Completing a balanced evaluation and moderation of bids
  • Completing a contract implementation programme

The results

A successful procurement exercise resulted in a contract being put in to place for three years with the option to extend for a further two years.

The contract met all of the technical service requirements for our clients.

Projected savings are estimated to be in excess of £500,000 a year for the health economy across Cambridgeshire.

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