About us
At Serco, we are delighted to be the strategic partner to deliver a host of support services through ASP. Through our 40 years’ experience working with Public Sector organisations, we understand the challenges facing today’s rapidly changing markets and are now using this experience to enhance ASP’s already thriving business.
We are the provider of choice for a number of health-oriented organisations in the East of England and are extending our reach both geographically around the UK and to non-health organisations.
We offer organisations a broad range of services giving clients and prospective customers the advantage of a single provider for all their requirements.
To make the relationship work to its full potential, we offer a professional account management service. This includes a designated Account Manager and Partnership Director as your lead contacts, giving you consistent and efficient communications channels for all your day-to-day and high-level needs.
We also know that performance monitoring is important to you; that's why we always monitor the services we provide for you and report back on a monthly or quarterly basis, in accordance with your own preferences. And we will provide you as a matter of course with regular information on all key performance indicators linked to your service specifications.
Customer service is also of immense importance to us. That’s why we are committed to continual improvement of our staff skills, to ensure we deliver only the best levels of service – what you would expect, in fact, to receive from the UK’s leading shared services provider. And it’s why regular benchmarking shows that we provide clients with the best available back-office services, out-performing the competition on value, customer experience and overall satisfaction.
Other content you may be interested in
Contact Serco ASP
If you are an existing customer and would like to discuss our services further or for all new business enquiries please call 01480 398 500.
Alternatively, we would be happy to call you back at a time convenient to you.
